Informativa sulle spedizioni

SHIPPING RATES / TIMES

We aim to get your order to you as swiftly as possible. Our products ship from China, United States, Germany warehouse located. All orders receive a shipping confirmation and tracking number via email.

 

ITEM MISSING FROM ORDER

Order is missing item(s)

If you notice you are missing an item from your delivery, please reach out on our Contact Us page within 5 days of delivery. Please include your order number and name of the missing product. 

Received incorrect item(s) in order

Please reach out on our Contact Us page within 5 days of delivery. Please include your order number, a photo and name of the incorrect item received as well as the name of the item you are missing. 

 

DAMAGED SHIPMENTS

Part of order is damaged

A damaged item is considered to be broken product that is fractured, shattered, bent, crushed, leaking.  Evidence of damage is required in the form of photos for quality control purposes.  Damaged items will be replaced/refunded.

 

WRONG ADDRESS

If the wrong address was input at the time of order, this is not covered.  We will do our best to contact the courier for retrieval or address change in transit.